How Did We Get Here?
Founded in 2013, Restaurant Equipment Online has become the number 1 online retailer for all commercial kitchen, food service and catering equipment, direct to the public and professional sectors. We are a small team of developers, content writers, technical support & sales staff and purchasers who work closely with suppliers and couriers to give our customers an easy-to-use, informative website which meets the research and purchasing needs of food service professionals all accross Australia and now New Zealand.
Why buy from us?
1. Lowest Prices online
Our mission is to provide our customers with low prices and a huge online inventory. Our site has over 5,000 products for you to choose from, including catering equipment, spare parts and other essentials for food service establishments.
Because our ordering system is automated and we leverage our suppliers’ warehouses, we are able to save costs on otherwise expensive overheads such as rent and unneeded warehouse staff. This means we can offer you the lowest prices on the internet and you can buy all your food service equipment from one place, without sacrificing quality for price!
2. Fastest Shipping Times
We know you want your products delivered in perfect condition as fast and as cheaply as possible, so we invest in distribution management in an effort to be the fastest, most reliable dealership in the industry. We ship products to you directly from our suppliers’ national network of warehouses which means wherever you are, you get your products fast! To ensure that your order goes out as soon as possible, we process orders twice daily and are usually able to deliver to metro addresses within 1-3 business days.
3. Best Content
Did you know that we are one of the only online restaurant equipment suppliers that writes descriptions for each and every product from scratch? Many suppliers don't offer product descriptions at all or describe their products with what they can pull from the manufacturer's' marketing material and spec sheets.
RestaurantEquipment.com.au actively updates and refines product descriptions, specifications and support documentation to give you quick and easy access to the information you need. Our suppliers know that we are the ones that ask the most amount of questions and have the strangest requests, all for our customers of course! As soon as we learn something new about a product, we add it to the description details.
4. Customer Support
Our friendly, knowledgeable Customer Solutions Specialists are here to help around the clock! Whether you choose to contact us via phone, chat or by e-mail, you will be communicating with a real person whose top priority is to assist you. We prefer if you contact us via email so we can help you with your query at any weird and wonderful time, alternatively you are welcome to call or chat to contact us for a quick, simple solution to any of your commercial kitchen equipment needs!